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Effective Date: 10th of September 2025
Table of Contents
Welcome to RealtyHub (the “Platform”), a private Multiple Listing Service (MLS) operated by RimaTech Ltd, a company registered in the Republic of Cyprus (HE 439114), with its registered office at Bridge Tower, Alexandrias 2–4, Limassol 3013, Cyprus (“we,” “us,” “our”).
RealtyHub is a professional software-as-a-service (SaaS) and data-as-a-service (DaaS) platform, designed exclusively for real estate professionals and affiliated companies.
By creating an account, accessing, or using RealtyHub in any way, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions, together with our Privacy Policy, Cookies Policy, and MLS Disclaimer. Your continued use of the Platform constitutes ongoing acceptance of the latest version of these Terms.
3.1 Eligibility
Membership is open to licensed real estate professionals and individuals or entities affiliated with a real estate–related business, including but not limited to:
3.2 Registration
You must provide accurate information, including licensing details where applicable. We may request proof of license or affiliation at any time. Accounts may be suspended if such proof is invalid or not provided.
3.3 Account Security
You are responsible for safeguarding your account credentials. Report unauthorized access to support@realtyhub.cy immediately.
3.4 Self-Declared Affiliations
When registering or updating an account, Users may select a company affiliation from the RealtyHub company database. This is a self-declaration only. RealtyHub does not verify, audit, or guarantee the accuracy of any User’s declared company affiliation. Each User is solely responsible for ensuring that their declared link is accurate and lawful. Any false or misleading representation of an affiliation constitutes a material breach of these Terms and may result in suspension or termination of the User’s account. RealtyHub shall not be liable for any disputes or damages arising from a User’s misrepresentation of their professional affiliation.
3.5 Company Database
RealtyHub maintains a database of real estate agencies, developers, and related companies compiled from public registers, official sources, and other publicly available information. Inclusion of a company in this database is for identification purposes only and does not imply verification, endorsement, or partnership by RealtyHub.
3.5 Logos and Identifiers
Where company names, license numbers, or logos appear in the RealtyHub database, such use is solely for identification within the Platform. RealtyHub does not claim any rights over these identifiers. Companies remain the sole holders of their intellectual property rights. If any company objects to the presence or representation of its data in the RealtyHub database, it may request correction or removal by contacting support@realtyhub.cy. RealtyHub will review and act on such requests within a reasonable period.
4.1 Ownership & License
You retain ownership of all User Content that you upload to the Platform. By uploading, you grant RimaTech Ltd a perpetual, worldwide, royalty-free license to:
4.2 Deletion of Listings
When you delete a Listing, it is removed from all member-facing and public-facing areas of the Platform, and no longer available for active use by other Members.
4.3 Retained Rights After Deletion
Notwithstanding deletion, RealtyHub may retain:
4.4 Personal Data Carve-Out
If a Listing contains personal data (such as names, phone numbers, or email addresses), RealtyHub will comply with applicable data protection law and remove or anonymize such personal data when no longer required for legal or regulatory purposes.
4.5 No Claim to Client Relationships
Nothing in this section gives RealtyHub ownership of, or rights to, your commercial client relationships. RealtyHub’s co-ownership applies strictly to the Content itself, not the underlying client or contractual relationships represented in the Content.
5.1 Sources
Listings may come from:
5.2 Attribution
External data will display source attribution.
5.3 Verification
You are responsible for verifying Listing accuracy and obtaining original owner’s consent.
5.4 Duplicate Listings
Duplicate or misleading Listings are prohibited.
5.5 Takedown
If a third party objects to a Listing, we may suspend or remove it.
6.1 The Platform enables Members to create, share, and collaborate on Listings.
6.2 We may modify services with 30 days’ prior notice.
6.3 The Platform is provided “as is” without uptime guarantee.
6.4 Third-party integrations are used at your own risk.
6.5 Export to Third-Party Platforms
When you use the Export Function, you acknowledge and agree that:
7.1 Members are solely responsible for accuracy and legality of Listings.
7.2 RealtyHub does not verify Listings independently.
7.3 Members must conduct due diligence before relying on Listings.
8.1 Members agree to:
8.2 Listing Accuracy & Conduct Guidelines
Members must comply at all times with the RealtyHub Listing Accuracy & Conduct Guidelines, as published and updated from time to time on the Platform. These Guidelines form part of these Terms by reference.
The Guidelines set the standards for Listing accuracy, exclusivity, duplication, owner consent, media quality, and professional conduct between Members.
RealtyHub reserves the right to audit, review, and enforce compliance with the Guidelines.
Non-compliant Listings may be suspended, removed, or downgraded in visibility without refund of fees.
Serious or repeated breaches of the Guidelines may result in account suspension or termination under Section 17 of these Terms. Violation may result in suspension or termination without refund.
8.3 Communication Services
If the Platform provides messaging tools, forums, groups, or other interactive communication services (“Communication Services”), you agree to use them only for professional purposes related to real estate activities. You must not use Communication Services to harass, defame, spam, infringe intellectual property, distribute viruses, or otherwise misuse the Platform. RealtyHub may review and remove content or suspend accounts for violations. RealtyHub disclaims liability for any user-generated communications.
9.1 Fees
Fees include subscriptions, export fees, lead fees, and additional services as listed on the Fees Page.
9.2 Payments
All fees must be paid within five (5) working days of the due date, by card, bank transfer, or another approved method.
9.3 Service-Specific Fees
When using services other than the subscription access (including but not limited to exports, lead generation, or premium features), you confirm that:
9.4 Refunds
Fees are non-refundable unless required by law.
9.5 Unpaid Fees
Termination does not relieve you of payment obligations.
10.1 Platform IP
All rights in RealtyHub software, branding, and MLS database belong to RimaTech Ltd.
10.2 Database Rights
The MLS database is protected under EU database rights. Extraction/resale without consent is prohibited.
10.3 User Content
Handled under Section 4.
10.4 Trademarks
“RealtyHub,” “Realty” the associated logos, and other names or marks used on the Platform are trademarks of RimaTech Ltd. You may not use, reproduce, or display them without our prior written consent. All other trademarks are the property of their respective owners.
Your personal data is processed according to our Privacy Policy.
We comply with AML obligations only in respect of subscription fees, lead fees, and service fees.
We do not handle or process funds from property transactions.
We will use our best efforts to:
Submit complaints to complaints@realtyhub.cy.
14.1 Process
Disputes shall first be addressed amicably. If unresolved:
14.2 Jurisdiction
These Terms are governed exclusively by the laws of the Republic of Cyprus. The courts of Cyprus have exclusive jurisdiction, subject to arbitration provisions above.
Our liability shall in no event exceed the fees paid by you in respect of the month (or prepaid period) in which the claim arose, whether arising in contract, tort, or otherwise.
We are not liable for indirect, incidental, or consequential damages.
You agree to indemnify and hold harmless RimaTech Ltd against all claims, damages, and costs (including legal fees) arising from:
We may suspend or terminate your account if you breach these Terms. Members may request a review of suspension/termination within 14 days by written notice. We will respond within 30 days.
Termination does not relieve you of obligations to pay accrued fees.
We may update these Terms. Material changes will be notified at least 30 days before becoming effective. Continued use = acceptance.
19.1 Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
19.2 Unsolicited Ideas
RealtyHub does not accept or consider unsolicited ideas, proposals, or suggestions (including marketing strategies, new services, or product features). If you submit such materials despite this notice, you agree that RealtyHub may use them freely without obligation, compensation, or confidentiality.
19.3 Entire Agreement
These Terms, Privacy Policy, Cookies Policy, and MLS Disclaimer constitute the entire agreement between You and RealtyHub regarding the use of the Platform and supersede all prior or contemporaneous agreements, communications, and understandings, whether written or oral.
19.4 Language
In case of conflict between translated versions of these Terms, the English version shall prevail.
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