Privacy Policy

RealtyHub Privacy Policy

Effective Date: 28th of August 2025

1. Introduction

This Privacy Policy explains how RealtyHub (the “Platform”), operated by RimaTech Ltd (HE 439114, Republic of Cyprus), collects, uses, stores, and protects your personal data when you use our services.

We are committed to protecting your privacy and complying with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the Cyprus Data Protection Law 125(I)/2018.

By using RealtyHub, you agree to this Privacy Policy. If you do not agree, you must stop using the Platform.

2. Data Controller

RimaTech Ltd

Bridge Tower, Alexandrias 2–4, Limassol 3013, Cyprus

📧 privacy@rimatech.com.cy

📧 dpo@rimatech.com.cy (Data Protection Officer)

3. Personal Data We Collect

We may collect the following categories of data:

  • Registration Data: Name, email, phone, license details, company affiliation.
  • Profile Information: Username, logo/profile picture, preferences.
  • Property Listings: Descriptions, photos, floor plans, documents, related data (including third-party data you upload).
  • Communications: Messages, enquiries, support requests.
  • Payment Information: Billing details (processed by third-party processors).
  • Usage Data: IP address, browser type, device identifiers, pages visited, time/date.
  • Cookies: See Section 12 and our Cookies Policy.

4. How We Collect Data

  • Directly from you: when you register, upload Listings, or contact us.
  • Automatically: through cookies, logs, and analytics.
  • From third parties: service providers, public registers, or authorized partners.

5. Legal Basis for Processing

We process your personal data under GDPR on the following bases:

  • Consent: e.g., for marketing communications.
  • Contractual necessity: to provide access to the Platform and services.
  • Legitimate interests: e.g., improving services, preventing fraud, analytics.
  • Legal obligations: e.g., Cyprus tax, AML, or regulatory compliance.

6. How We Use Data

We may use your data to:

  • Provide and manage your account.
  • Enable you to create and manage Listings.
  • Facilitate collaboration with other Members.
  • Process payments and billing.
  • Send service updates, invoices, and security alerts.
  • Respond to enquiries and provide support.
  • Send marketing communications (with your consent).
  • Conduct analytics, market reports, and service improvements.
  • Train AI systems and create aggregated insights, using anonymized data.
  • Support future AI-driven services, including valuation models, image recognition, and property analytics.

We do not engage in automated decision-making with legal or significant effects.

7. Export of Listings to Realty.com.cy and Third-Party Platforms

When you use the Export Function, your Listings and professional contact details are also published on Realty.com.cy or other third-party platforms.

  • RealtyHub and each receiving platform act as independent data controllers. Each is responsible for its own processing activities under GDPR.
  • Your data will also be processed under the privacy policy, terms, and payment rules of the receiving platform.
  • You are solely responsible for reviewing, understanding, and consenting to the policies of Realty.com.cy (or any other third-party platform) before exporting your data.
  • If you do not agree with the applicable terms or privacy policy of the third-party platform, you must not use the Export Function.

7A. Company Affiliations and Database

RealtyHub maintains a database of real estate agencies, developers, and related companies compiled from public registers, official sources, and publicly available information.

  • Self-Declared Affiliations: When Users select a company from this database, it is a self-declaration. RealtyHub does not verify such affiliations. Users are solely responsible for the accuracy of their declared company link. False declarations constitute a breach of these Terms.
  • Logos and Identifiers: Company names, license numbers, and logos are displayed for identification only. RealtyHub claims no ownership of these identifiers.
  • Correction or Removal: Companies may request correction or removal of their data from the RealtyHub database by contacting privacy@rimatech.com.cy. We will review and act on such requests within a reasonable period.

8. Disclosure of Data

We may share your data with:

  • Other Members: when you upload Listings or interact on the Platform.
  • Service Providers: hosting, payments, analytics, customer support.
  • Public users: when you export Listings to Realty.com.cy.
  • Authorities: where required by law or to enforce our rights.
  • Business Transfers: if RimaTech Ltd is acquired, merged, or restructured. You will be notified before any transfer of your personal data.

9. Aggregated & Anonymized Data

We may retain and use aggregated or anonymized MLS data (with no personal identifiers) for:

  • Market reports and analytics.
  • Research and development.
  • AI training.
  • Public communications and marketing.

Such data cannot identify you personally.

10. Data Retention

We retain personal data only as long as necessary for its purpose or as required by law. Examples:

  • Account data: kept while the account is active.
  • Listings: deleted when removed by the user, but anonymized or archived copies may be retained for compliance, analytics, and system integrity as long as needed.
  • Billing records: retained for 7 years (per Cyprus tax law).

11. Your Rights

Under GDPR, you may:

  • Access your data.
  • Correct inaccurate data.
  • Request deletion (“right to be forgotten”).
  • Restrict processing.
  • Port your data to another provider.
  • Object to processing based on legitimate interest.
  • Withdraw consent (e.g., marketing).

You may lodge a complaint with the Office of the Commissioner for Personal Data Protection (www.dataprotection.gov.cy).

To exercise your rights, contact 📧 privacy@rimatech.com.cy.

12. Cookies

We use cookies and similar technologies to operate the Platform, analyze traffic, and improve services.

  • Essential cookies: required for the Platform (no consent needed).
  • Non-essential cookies (analytics, personalization, ads): require consent.
  • Advertising cookies: not currently used. If introduced, we will obtain your consent first.

For full details, see our Cookies Policy.

13. Security

We implement industry-standard technical and organizational measures, including:

  • Encryption in transit and at rest.
  • Access controls and authentication.
  • Regular monitoring and security reviews.

If a breach occurs that may affect your rights, we will notify you and the Cyprus Data Protection Commissioner, as required by GDPR.

14. Third-Party Links

Our Platform may link to third-party services. This Policy does not cover them. We recommend reviewing their privacy terms before use.

15. Children’s Data

The Platform is for professionals only and not directed at children under 18. If children’s data is discovered, we will delete it immediately and may suspend the account.

16. Changes

We may update this Policy from time to time. Updates take effect upon posting. If material changes affect your rights or obligations, we will notify you at least 30 days in advance by email or through the Platform.

17. Contact

For privacy questions or requests:

📧 privacy@rimatech.com.cy

📧 dpo@rimatech.com.cy


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